Have questions? Call now! (ID:206732)+61-2-8417-2372

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Customer Support


Context Help

If you get lost inside our Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A pop-up menu will show up. It includes elaborate info about all the actions that you can carry out on the given page. Each popup shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide range of educational video clips demonstrating how to use our Control Panel. They're created for those of you who want to see how things are being done instead of just reading articles. In this way, anyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you are looking for, take a glimpse at our comprehensive Frequently Asked Questions section, which includes questions asked by actual individuals and offers real solutions. We frequently "revamp" our Frequently Asked Questions database with new Q&A's so as to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, you can get in touch with our excellent team of tech support engineers available 24-7 and eager to assist you with any query. Each support ticket you open will be responded to within 60 minutes (the average support ticket response time being about twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 206732

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com